TV viewers in Brierley Hill who experience interference due to the installation of a new 5G mobile phone mast are being offered a free fix.

Mobile network services are being upgraded in Brierley Hill to boost speed, performance and coverage but there is a small chance this could cause interference such as intermittent sound, blocky images or loss of TV signal to TV received through an aerial such as Freeview, BT, TalkTalk and YouView.

Residents affected can access free support from Restore TV - an independent programme created by Digital Mobile Spectrum Limited which is owned by the UK’s four mobile network operators EE, Virgin Media O2, Three and Vodafone.

Ben Roome, CEO of Restore TV, said: “We know just how important TV is to inform, entertain and provide welcome company. Restore TV exists to ensure we all can continue to access free to view TV as mobile services are improved across the country.”

Restore TV reports to the Coexistence Technical Working Group, chaired by Ofcom, which monitors and advises on the programme to ensure free to view TV viewers’ interest are properly served.

Residents are more likely to be affected if they live in an area with weak digital television reception, have a TV signal booster or have a TV aerial close to a mobile mast.

For residents in flats or communal buildings, Restore TV provides landlords or property managers with support to resolve the problem.

The programme offers additional support for people aged 75 or older, those registered blind or partially sighted or people receiving certain benefits.

Cable and satellite TV, such as Sky or Virgin, are not affected. However, viewers with these services, who also watch free to view TV through an aerial, can receive a free Restore TV filter.

Viewers who experience new interference to free to view TV can contact Restore TV on free phone 0808 13 13 800 or via restoretv.uk