Borough residents concerned about councillors' conduct can now complain directly to Dudley Council.
Previously anyone wishing to complain about the conduct of elected members had to report allegations to the Standards Board for England.
This responsibility has been taken over by local authorities, with the Standards Board offering advice and support.
All councillors have to keep to a code of conduct. If a complainant reveals a potential breach of this code has taken place, Dudley Council can refer the allegations for investigation or decide to take other action.
Investigations will also be managed by Dudley Council, except in cases where a conflict of interest or other circumstances mean it would be more appropriate for the Standards Board to handle them.
Once cases have been investigated, the council's independently chaired Standards Committee will decide what action, if any, should be taken against the member.
Anyone wishing to complain about an alleged breach of the Code of Conduct by a member of Dudley Council should contact John Polychronakis, the council's Director of Law and Property, by calling 01384 818181.
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