Council tenants in Dudley can now see a housing manager at a time to suit their needs following the launch of a new appointments system.
Dudley Council’s housing services has evaluated customer feedback and as part of its review of existing services is now offering tenants the opportunity to pick their own timeslot.
The service is available from 8am till 6pm from Monday to Friday.
Councillor Michael Evans, cabinet member for housing, said: “We want to continually improve our service to tenants and are always looking to how we can serve them better. I believe that flexible appointments will make contacting housing managers much easier, as tenants will be able to arrange them according to their daily commitments."
Tenants should call Dudley Council Plus on 01384 812345 to ask for a housing manager to contact them to arrange an appointment, or visit their area housing office.
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